Rockville City Police Department Survey

The Rockville City Police Department is requesting your assistance in the completion of this survey. The purpose is intended to measure our effectiveness and improve our delivery of police service. Your name is not required. Please bring or mail this survey to the Rockville City Police Department.

Both the Rockville City Police and the Montgomery County Police serve the Rockville area. The Rockville City Police Department is soliciting this information. This department drives white police cars with blue stripes, has Neighborhood Service Vans, and a D.A.R.E. van. Officers wear blue uniforms.

Please answer the survey questions in terms of the Rockville City Police Department only. Thank you.

Name of Community/Development where you live:
How long have you lived there?: Years
Date of Incident:	(mm/dd/yyyy)
Do you have children who live with you?:	[ Yes ] [ No ]
If yes, check what age group(s):	Preschool Grade School Middle/High School College
1. Under what circumstances have you had contact with the Rockville City Police in the past three (3) years?: (check all that apply)	Victim of a Crime Witness to a Crime Traffic stop Neighborhood Watch/Crime Prevention D.A.R.E. Neighborhood Services/Animal Control Foot patrol Bike Patrol Traffic Accident Citizens Police Academy Telephone contact with dispatch center No contact (skip to question #5) Other
Specify Other:
2. Please rate the attributes of police officers and civilian employees with whom you have had contact:
Level of Competence:	Very High High Average Low Very Low No Opinion
Helpfulness:	Very High High Average Low Very Low No Opinion
Interest in situation:	Very High High Average Low Very Low No Opinion
Courtesy:	Very High High Average Low Very Low No Opinion
Overall attitude:	Very High High Average Low Very Low No Opinion
Neatness of appearance:	Very High High Average Low Very Low No Opinion
3. If Rockville City Police assisted you in the last three years, please rate your satisfaction.
Satisfaction with service provided:	High Average Low No Opinion
Satisfaction with officer responding:	High Average Low No Opinion
Satisfaction with dispatcher on the telephone:	High Average Low No Opinion
4. If you were not satisfied with the way the police officer responded, please indicate the reason.
Reason:	-- Select from the following -- Slow response time Officer did not follow up Officer was rude Officer did not listen to victim Officer did not seem to care No arrest
Other:
5. How do you feel about the safety and security of the City of Rockville?:	Very Safe Safe Fairly Safe Not Safe No Opinion
6. Do you feel your neighborhood is more safe, about as safe, or less safe than other neighborhoods in Rockville?:	More Safe About as Safe Less Safe Do Not Know
7. How often do you see Rockville City Police officers in your neighborhood?:	generally not seen 1-3 times per week 4-10 times per week More than 10 times per weeks
8. For each question below, select which best reflects your neighborhood concerns.
Drugs are easy to obtain:	likely somewhat likely not likely no opinion
Children are involved in drugs:	likely somewhat likely not likely no opinion
Homes are broken into when no one is home:	likely somewhat likely not likely no opinion
People are threatened or assaulted:	likely somewhat likely not likely no opinion
Vehicles are broken into or vandalized:	likely somewhat likely not likely no opinion
9. The following is a list of community programs offered by the Rockville City Police Department.
Check all with which you are familiar.:	Bike Patrol Business Watch Motorcycle patrol Free home security surveys Citizens Police Academy Child ID program Citizens Ride Along Open garage door program Speed Indicator Officer Tuttle Decoy Police Sub-Station McGruff Saturday in the Park Off-leash testing for dogs D.A.R.E Rabies clinics Police Explorer Scouts Victim Assistance Neighborhood Watch S.H.A.R.P. W.R.I.T.E. Crime Prevention Through Environmental Design
10. Your suggestions are always appreciated. Please comment on anything that you feel will help us serve you better.:
This form can be submitted anonymously, however, if you would like to be contacted by a department representative, please sumit the following:
Name:
Address:
Phone:
E-mail:

Thank you for your participation in this survey. We sincerely appreciate your assistance.

 T.N. Treschuk
Chief of Police