COVID-19 Closures and Cancellations

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The city has also compiled a list of resources for up-to-date, trustworthy information on COVID-19 on its website.

City Hall

City Hall is closed to the public through Friday, April 24. Essential services will continue as staff works from home.

Community Centers and Recreational Programs

Recreational facilities, events, classes, programs, rentals and activities are canceled through Thursday, April 30.

To keep community members well and active, Rockville’s Recreation and Parks department is offering select virtual programs that can be done in the safety of your home.

The facility closure applies to community centers, the Rockville Swim and Fitness Center, Rockville Senior Center, Croydon Creek Nature Center, Glenview Mansion, F. Scott Fitzgerald Theatre and Montrose Discovery Preschool.

Community center memberships will be extended to account for lost days.

Canceled programs, events and rentals will be refunded or credited for future use. For questions, contact Recreation and Parks at registration@rockvillemd.gov or 240-314-8620, Monday-Friday, from 8:30 a.m. to 5 p.m.

Parks, Playgrounds and Trails

While parks and trails remain open, amenities in the parks are closed, including playgrounds, bathrooms, fitness stations, tennis and pickleball courts, basketball, Bankshot and volleyball courts, the skate park at the Rockville Swim and Fitness Center, and athletic fields for group play.

If you visit a park:

Keep a safe distance. (Six feet or more.)
Avoid touching surfaces.
Do not gather in groups of 10 or more people.
Refrain from touching playground equipment.
Avoid activities that share equipment or involve touching.

Trash, Recycling and Yard Waste

Recycling and trash services will continue as normal, including scheduled collections such as bulk refuse and cart deliveries.

Schedule a collection or request a cart online. For more information, contact 240-314-8568 or recyclingrefuse@rockvillemd.gov from 7 a.m.- 5 p.m. Monday-Thursday and 7 a.m.-3 p.m. Friday.

Water/Utility Payments

If you’ve recently received a shut-off notice from the City of Rockville, you can disregard it. The city will not be shutting off water and sewer service if you did not meet the payment deadline by March 15. Any utility bills issued after Feb. 15 will not be assessed late fees while the governor’s emergency order is in effect.

We encourage customers to pay bills online in the safety of their home. If you need assistance, please email utilitybilling@rockvillemd.gov.

Permits

While City Hall is closed, permits will be processed electronically.

Apply for occupancy permits or residential-only sheds, fences, decks, or trade permits online.

For building and construction permits, email submitpermit@rockvillemd.gov.

For trade permits, email permits@rockvillemd.gov.

For utility, sediment control, stormwater and all other general public works permits, email pw@rockvillemd.gov.

Plan Review

Applications and associated plans received prior to the closure will be reviewed and completed. Staff will contact applicants with further instructions.

During the closure, we will accept only electronic plans for submission and review. Standard practice will resume when operations return to normal.

Submit new submissions to submitpermit@rockvillemd.gov. Include completed applications, plans and supporting documents as a PDF. File names should reflect the file’s content (for example, “applications” or “forms”). All plan pages must be combined into one document; reduce the file size as much as possible while maintaining integrity and legibility. Maximum file size is 25 MB.

Review, markups, comments and approval stamps will be made electronically.

Pay permit fees by phone. Once paid, the permit will be sent to the applicant.

For any questions, contact permits@rockvillemd.gov.

Inspections

Inspections will be conducted virtually, when possible. No inspections will be performed physically on-site. View our virtual inspections help document.

Our inspectors will work with you to find the best way to connect virtually. Our inspectors will accept photographs for review in special circumstances.

To schedule a residential or commercial building inspection, call the 24/7 Interactive Voice Response System at 240-314-5040. Please schedule all building inspections at the same time.

For fire inspections, complete the request online or email firemarshal@rockvilemd.gov and our fire marshal will contact you.

The following license-related inspections will be suspended:

Family daycare
Group home
Board and care

Police Services

Read Chief Brito’s letter about how Rockville Police are responding to Maryland’s Order.

Portions of the police station will remain open 24/7, including the lobby entrance near the visitor parking lot, and the police communications center.

To request non-emergency assistance, call 240-314-8900. In the event of an emergency, call 911.

The following services will be suspended:

Parking permit registration.
Animal licensing registrations and renewals.
Fingerprinting services.
Incident or accident report pickups.
Animal control violations payments.

Speed, red light and parking tickets may be paid online. Late fees will be waived.

Mayor and Council Meetings

To practice responsible social distancing, the Mayor and Council meetings will be streamed online and on Rockville 11.

Community members can provide input for community forums by submitting comments at mayorcouncil@rockvillemd.gov by 2 p.m. on scheduled meeting days.

MPIA Executive Order

Pursuant to the Governor’s Order for Suspension of Legal Time Requirements, the City of Rockville has posted Notice of an Executive Order temporarily suspending the timeframes required by State law to respond to Maryland Public Information Act requests. Rockville staff will continue to monitor and respond to requests to the best of their ability.